Upcoming Webinars & Public Classes

ONLINE: Improving Customer Service

April 20, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Introduction to Public Speaking

April 21, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Leadership & Management Development

April 22, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Negotiating Skills ► Into Action

April 26, 202110:00 am EDT - 2:00 pm EDT

Upcoming Public Classes

Improving Customer Service

Next Date : June 10, 2021 9:15 am EDT - 5:00 pm EDT

Learn to Improve the Service and Support You Offer Your Customers

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

Introduction to Public Speaking

Next Date : June 14, 2021 9:15 am EDT - 5:00 pm EDT

Make a difference in how you communicate with others.

This is the chance for you to make a difference in how you communicate with others. Learn how to prepare for public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to orga....

Leadership & Management Development

Next Date : June 15, 2021 9:15 am EDT - 5:00 pm EDT

DUE TO COVID RESTRICTIONS - ALL CLASSES WILL BE HELD VIRTUALLY

Guiding Leaders to Set Direction and Create Something Great Through Clear Communications Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the orga....

Negotiating Skills ► Into Action

Next Date : June 16, 2021 9:15 am EDT - 5:00 pm EDT

Strengthens your ability to apply a collaborative, problem-solving approach to the negotiating process.

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....

Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.

Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York