Upcoming Webinars & Public Classes

ONLINE: Advanced Presentation Skills

January 7, 202510:00 am EST - 2:00 pm EST

ONLINE: Business Grammar & Usage

January 8, 202510:00 am EST - 2:00 pm EST

ONLINE: Diversity - Building A Thriving Business Environment

January 15, 202510:00 am EST - 2:00 pm EST

All Upcoming Webinars & Public Classes

ONLINE: Advanced Presentation Skills

Next Date : January 7, 2025 10:00 am EST - 2:00 pm EST

As you deliver this information, you are coached to improve your public-speaking style in these (and a few other) areas: body language, posture, word choice, confidence, eye contact, verbal tics/filler words, and volume.

In this interactive virtual session, you'll receive personalized coaching to transform your presentation content and visual aids (typically PowerPoint). Through expert guidance, you'll learn how to: Clearly articulate your purpose, Reduce clutter by minimizing slide text, Design audience-....

ONLINE: Business Grammar & Usage

Next Date : January 8, 2025 10:00 am EST - 2:00 pm EST

Know the rules! Poor grammar shows a lack of attention to detail and ultimately can slow down communications as well as productivity.

Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and ....

ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process

Next Date : January 14, 2025 10:00 am EST - 2:00 pm EST

Learn about behavioral vs. traditional interviewing, and how to incorporate and develop interviewing skills to ensure that you find the right candidate for the job.

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....

ONLINE: Diversity - Building A Thriving Business Environment

Next Date : January 15, 2025 10:00 am EST - 2:00 pm EST

Learn to focus on interpersonal skills, behavior, and environment and how to promote diversity-positive interactions.

You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and at....

ONLINE: Effective Business Writing

Next Date : January 21, 2025 10:00 am EST - 2:00 pm EST

Learn how to organize ideas and communicate clearly. This class will show you how to write your business correspondence in a concise manner with conviction.

Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....

ONLINE: Improving Customer Service

Next Date : January 22, 2025 10:00 am EST - 2:00 pm EST

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations.

This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find....

ONLINE: Introduction to Public Speaking

Next Date : February 4, 2025 10:00 am EST - 2:00 pm EST

Make a difference in how you communicate with others. Learn how to improve public speaking and use the power of the spoken word to move others.

Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly, enabling participants to speak in a concise manner with conviction. Master skills that are necessary in today’s competitive business enviro....

ONLINE: Leadership & Management Development

Next Date : February 5, 2025 10:00 am EST - 2:00 pm EST

This class will provide attendees with the processes required to become more effective as leaders.

Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity....

ONLINE: Negotiating Skills ► Into Action

Next Date : February 11, 2025 12:00 pm EST - 4:00 pm EST

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....

ONLINE: Running Effective Meetings

Next Date : February 12, 2025 10:00 am EST - 1:00 pm EST

We work hard to be more productive and avoid wasting time. Therefore, the meetings we have should be important.

In order to make the best use of our time, we need to be efficient. Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary. Unlike the story of "The Boy Who Cried Wolf," we want our meeting attendees to u....

Thank you so much again for the very engaging and informative course. The participants are still talking about how effective your Business Writing program is.

Christina Treadway, Manager of Global Management StrategiesThe Estée Lauder Companies