April 20, 202110:00 am EDT - 2:00 pm EDT
April 21, 202110:00 am EDT - 2:00 pm EDT
April 22, 202110:00 am EDT - 2:00 pm EDT
April 26, 202110:00 am EDT - 2:00 pm EDT
Next Date : April 20, 2021 10:00 am EDT - 2:00 pm EDT
Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
Next Date : April 21, 2021 10:00 am EDT - 2:00 pm EDTThis is the chance for you to make a difference in how you communicate with others.
Learn how to prepare for public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly, enabling participants to speak in a concise mann....
Next Date : April 22, 2021 10:00 am EDT - 2:00 pm EDTLeadership is all about effective and clear communications.
This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity, ownership, initiative, and success. In this class, supervisor....
Next Date : April 26, 2021 10:00 am EDT - 2:00 pm EDT
Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....
Improving Presentation Skills had a memorable impact on the participants. Some of the comments included, ‘the instructor genuinely cared about our success,’ ‘the class was enjoyable and should be offered more frequently,’ ‘would like to say thank you, this course was helpful and should be offered to every sales rep in my area.’
Dr. Atkins is a motivational and inspirational speaker and educator. I look forward to having him back again.K. Deneen Bennett, Manager Training & DevelopmentMadison Square Garden