Upcoming Webinars & Public Classes
April 19, 202111:00 am EDT - 12:30 pm EDT
April 19, 20211:00 pm EDT - 5:00 pm EDT
April 20, 202110:00 am EDT - 2:00 pm EDT
April 21, 202110:00 am EDT - 2:00 pm EDT
All Upcoming Webinars & Public Classes
Sales Presentation Skills
Next Date : June 21, 2021 9:15 am EDT - 5:00 pm EDT
In our Sales Presentation Skills we combine our abilities to ask, listen, and solve for our existing and potential customers.Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts....
Selling Skills ► Into Action
Next Date : June 22, 2021 9:15 am EDT - 5:00 pm EDT
Be a better and more confident sales professional.Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able to: ....
ONLINE: Communicating Strategically
Next Date : June 23, 2021 12:00 pm EDT - 1:30 pm EDT
Communications Skills Online Training ClassCommunicating Strategically Here, you will learn how to “Sell” your ideas to others. Use Action-Benefit Statements to motivate the audience. Practice using language that is understandable and user-friendly. We will cover: Using calls to action (CTA). Speaking in UB4me™, seco....
ONLINE: Emotional Intelligence & Customer Service in Times of Crisis
Next Date : April 19, 2021 11:00 am EDT - 12:30 pm EDT
ONLINE LEARNING: Find the tools needed to handle your customers, especially during a time of crisis.SESSION Customer Service in Times of Crisis: In times like these, people are in reaction mode. They’re working more from “fight vs. flight” than using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can solve proble....
The Effective Business Writing program is an enjoyable and informative training session. The program provides participants with the necessary tools to improve their business communication. Feedback from employees, having attended a session, has been positive and confirms that they are using the skills learned in the program. Rich Atkins takes a subject that can be tedious and makes it humorous and easy to understand.x
Mary Ellen Fisher, Senior Instructional DesignerCablevision University / Bethpage