Upcoming Webinars & Public Classes

ONLINE: Leadership & Management Development

September 22, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Sales Presentation Skills

September 23, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Selling Skills ► Into Action

September 27, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Workplace Professionalism (Harassment Learning Program)

September 28, 202110:00 am EDT - 12:00 pm EDT

All Upcoming Webinars & Public Classes

ONLINE: Improving Customer Service

Next Date : October 14, 2021 10:00 am EDT - 2:00 pm EDT

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

ONLINE: Introduction to Public Speaking

Next Date : October 18, 2021 10:00 am EDT - 2:00 pm EDT

Make a difference in how you communicate with others.

Learn how to improve public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly,enabling participants to speak in a concise manner wit....

ONLINE: Leadership & Management Development

Next Date : September 22, 2021 10:00 am EDT - 2:00 pm EDT

Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity....

ONLINE: Negotiating Skills ► Into Action

Next Date : October 20, 2021 10:00 am EDT - 2:00 pm EDT

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....

Everyone in attendance was surprised by how Rich could make Grammar and Business Writing so engaging. Every person reported the workshop exceeded expectations. The material and exercises were relevant to a mixed group of managers, faculty, and staff. I highly recommend this program.

Anne-Marie McAllister, Manager, Organizational LearningGeorgian College, Barrie, Ontario