Upcoming Webinars & Public Classes

ONLINE: Résumé Writing, Networking, & Interviewing Workshop

July 26, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Sales Presentation Skills

July 27, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Selling Skills ► Into Action

July 28, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Workplace Professionalism (Harassment Learning Program)

July 29, 202110:00 am EDT - 12:00 pm EDT

All Upcoming Webinars & Public Classes

Effective Business Writing

Next Date : October 12, 2021 9:15 am EDT - 5:00 pm EDT

Be a better and more confident writer.

Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....

Executive Presentation Skills

Next Date : October 13, 2021 1:00 pm EDT - 5:00 pm EDT

Be prepared for that next big presentation. Learn to present with confidence and skill.

Executive Presentation Skills is designed for senior leaders who must present at the executive level. The course provides a review and reinforcement of how to create, structure, deliver, and revise powerful and memorable presentations that emphasize storytelling and presenting with visuals. This in....

Improving Customer Service

Next Date : October 14, 2021 9:15 am EDT - 5:00 pm EDT

Learn to Improve the Service and Support You Offer Your Customers

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

Introduction to Public Speaking

Next Date : October 18, 2021 9:15 am EDT - 5:00 pm EDT

Make a difference in how you communicate with others.

Learn how to improve public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly,enabling participants to speak in a concise manner wit....

Improving Communications provided the conference attendees with a unique and useful perspective on attitude, perception, and communication. It was a refreshing break from the industry-specific topics that can dominate conferences. Attendees reported both professional and personal benefit from the sessions led by Dr. Atkins.

Jim Nyberg, Conference ChairRhode Island Association of Facilities and Services for the Aging (RIAFSA)