Upcoming Classes

Negotiating Skills ► Into Action May 1, 20199:15 am - 5:00 pm
Leadership & Management Development June 6, 20199:15 am - 5:00 pm
Workplace Professionalism (Harassment Learning Program) May 15, 201910:00 am - 12:00 pm

Upcoming Public Classes

Behavioral Interviewing: Building a Consistent Framework and Process

Next Date : May 22, 2019 9:15 am - 5:00 pm Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations.

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....

Introduction to Public Speaking

Next Date : June 4, 2019 9:00 am - 5:00 pm Make a difference in how you communicate with others.

This is the chance for you to make a difference in how you communicate with others. Learn how to prepare for public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to orga....

Leadership & Management Development

Next Date : June 6, 2019 9:15 am - 5:00 pm Guiding Leaders to Set Direction and Create Something Great Through Clear Communications

Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity, o....

Improving Customer Service

Next Date : October 17, 2019 9:15 am - 5:00 pm Learn to Improve the Service and Support You Offer Your Customers

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

Improving Presentation Skills had a memorable impact on the participants. Some of the comments included, ‘the instructor genuinely cared about our success,’ ‘the class was enjoyable and should be offered more frequently,’ ‘would like to say thank you, this course was helpful and should be offered to every sales rep in my area.’

Dr. Atkins is a motivational and inspirational speaker and educator. I look forward to having him back again.

K. Deneen Bennett, Manager Training & DevelopmentMadison Square Garden
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