Upcoming Webinars & Public Classes

ONLINE: Workplace Professionalism (Harassment Learning Program)

July 29, 202110:00 am EDT - 12:00 pm EDT

ONLINE: Advanced Presentation Skills

August 2, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Business Grammar & Usage

August 3, 2021 - August 4, 202110:00 am EDT - 10:00 am EDT

ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process

August 4, 2021 - August 5, 202110:00 am EDT - 10:00 am EDT

All Upcoming Webinars & Public Classes

ONLINE: Effective Business Writing

Next Date : August 9, 2021 10:00 am EDT - 2:00 pm EDT

Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....

ONLINE: Email Etiquette

Next Date : August 10, 2021 12:00 pm EDT - 1:30 pm EDT

Front-line communication affects public perception of every company.

This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For pro....

ONLINE: Executive Presentation Skills

Next Date : August 10, 2021 1:00 pm EDT - 5:00 pm EDT

Executive Presentation Skills is designed for senior leaders who must present at the executive level. The course provides a review and reinforcement of how to create, structure, deliver, and revise powerful and memorable presentations that emphasize storytelling and presenting with visuals. This in....

ONLINE: Improving Customer Service

Next Date : August 11, 2021 10:00 am EDT - 2:00 pm EDT

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

I received very positive feedback from the Improving Customer Service training attendees and it has been a pleasure working with Improving Communications, so I highly recommend Rich Atkins and his services for the future.

Marinos Stylianou, Ph.D., Director – Field Technical Operations, North AmericaMSC Software Corp.