Upcoming Webinars & Public Classes

ONLINE: Diversity - Building A Thriving Business Environment

April 24, 202410:00 am EDT - 2:00 pm EDT

ONLINE: Emotional Intelligence & Customer Service

April 25, 202410:00 am EDT - 11:30 am EDT

ONLINE: Effective Business Writing

May 7, 202410:00 am EDT - 2:00 pm EDT

All Upcoming Webinars & Public Classes

No class currently scheduled. Check back soon

“My team and I recently got the opportunity to spend a few hours with Rich from Improving Communications.

I can be a bit cynical when it comes to a stranger knowing what’s best for a team. Between that, and the fact that this was slated to be a social event, made me unsure of how it was going to go.

Rich knocked it out of the park. We had about 40 attendees and I think he knew us all by name by the end. He had us rooting for each other and working together in ways we’ve never been challenged. He has the ability to think on his feet and create teachable moments from even the most simple, slight opportunities.

That was the event. As for the impact, I feel that I’ve noticed an uptick in our team’s empathy and attention to each other’s needs, time, and work styles. Our leadership has been buzzing with energy and taking a more proactive, forward thinking approach to our day-to-day. It seems our few hours with Rich may have been a shakeup we needed.

Looking forward to future events. I’d encourage any organization to get to know this company. “

Working together in ways we’ve never been challenged.Dave Thompson - Senior Director of Employment & Inclusion, The Nicholas Center