Upcoming Webinars & Public Classes

ONLINE: Workplace Professionalism (Harassment Learning Program)

July 29, 202110:00 am EDT - 12:00 pm EDT

ONLINE: Advanced Presentation Skills

August 2, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Business Grammar & Usage

August 3, 2021 - August 4, 202110:00 am EDT - 10:00 am EDT

ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process

August 4, 2021 - August 5, 202110:00 am EDT - 10:00 am EDT

All Upcoming Webinars & Public Classes

ONLINE: Selling Skills ► Into Action

Next Date : August 23, 2021 10:00 am EDT - 2:00 pm EDT

Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able to: ....

ONLINE: Communicating Strategically

Next Date : August 24, 2021 12:00 pm EDT - 1:30 pm EDT

Communications Skills Online Training Class

Communicating Strategically Here, you will learn how to “Sell” your ideas to others. Use Action-Benefit Statements to motivate the audience. Practice using language that is understandable and user-friendly. We will cover: Using calls to action (CTA). Speaking in UB4me™, seco....

ONLINE: Emotional Intelligence & Customer Service in Times of Crisis

Next Date : August 24, 2021 12:00 pm EDT - 1:30 pm EDT

ONLINE LEARNING: Find the tools needed to handle your customers, especially during a time of crisis.

SESSION Customer Service in Times of Crisis: In times like these, people are in reaction mode. They’re working more from “fight vs. flight” than using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can solve proble....

ONLINE: Leadership & Management Development

Next Date : August 25, 2021 12:00 pm EDT - 4:00 pm EDT

Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity....

Rich Atkins was a guest speaker for The Austin Human Resource Management Association conference. Dr. Atkins’s presentation was outstanding. Our membership would request him back without a second thought. Rich was personable, fun to work with, flexible, and willing to help make our conference a success. I hope we can have him back soon!

Wendy Chance, CTSAustin Human Resource Management Association