Upcoming Webinars & Public Classes
July 26, 202110:00 am EDT - 2:00 pm EDT
July 27, 202110:00 am EDT - 2:00 pm EDT
July 28, 202110:00 am EDT - 2:00 pm EDT
July 29, 202110:00 am EDT - 12:00 pm EDT
All Upcoming Webinars & Public Classes
ONLINE: Selling Skills ► Into Action
Next Date : July 28, 2021 10:00 am EDT - 2:00 pm EDT
Selling Skills ► Into Action strengthens participants’ ability to apply a consultative, client-focused approach to the selling process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able to: ....
ONLINE: Communicating Strategically
Next Date : August 24, 2021 12:00 pm EDT - 1:30 pm EDT
Communications Skills Online Training ClassCommunicating Strategically Here, you will learn how to “Sell” your ideas to others. Use Action-Benefit Statements to motivate the audience. Practice using language that is understandable and user-friendly. We will cover: Using calls to action (CTA). Speaking in UB4me™, seco....
ONLINE: Emotional Intelligence & Customer Service in Times of Crisis
Next Date : August 24, 2021 12:00 pm EDT - 1:30 pm EDT
ONLINE LEARNING: Find the tools needed to handle your customers, especially during a time of crisis.SESSION Customer Service in Times of Crisis: In times like these, people are in reaction mode. They’re working more from “fight vs. flight” than using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can solve proble....
ONLINE: Advanced Presentation Skills
Next Date : August 2, 2021 10:00 am EDT - 2:00 pm EDT
As you deliver this information, you are coached to improve your public-speaking style in these (and a few other) areas: body language, posture, word choice, confidence, eye contact, verbal tics/filler words, and volume. You will be coached to overhaul your content and visual aids (frequently Pow....
I just wanted to tell you how much I enjoyed your class. My perspective on written communications has improved. This enlightenment will enable me to be a more effective communicator. Thanks again.
Phyllis Ferro, Desktop Engineering ManagerTD Ameritrade