Upcoming Webinars & Public Classes
All Upcoming Webinars & Public Classes
Sales Presentation Skills
Next Date : September 30, 2020 9:15 am - 5:00 pm In our Sales Presentation Skills we combine our abilities to ask, listen, and solve for our existing and potential customers.Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts....
ONLINE: Improving Customer Service
Next Date : October 1, 2020 10:00 am - 2:00 pmCustomer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
ONLINE: Diversity - Building A Thriving Business Environment
Next Date : July 16, 2020 9:00 am - 1:00 pmYou will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and at....
ONLINE: Negotiating Skills ► Into Action
Next Date : August 19, 2020 9:00 am - 1:00 pmNegotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....
Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.
Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)