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Selling Skills & Negotiating Skills Training

Sales courses and negotiation skills learning programs, involve strategy and psychology. Generate repeat business while creating loyal customers. Above all, the best salespeople focus more on the customer’s needs than on their own solutions (UB4me).

Our sales training courses provide insight into consistent client focus and a keen ability to understand the prospect’s situation. This understanding will lead to more recommendations that fulfill needs. Ultimately, this results in a negotiation that is less focused on price than otherwise.


Selling Skills ► Into Action

an eight-hour training session for up to 20 participants
Sales Courses

Selling Skills ► Into Action is one of our sales courses built to strengthen a participant’s ability to apply a consultative, client-focused approach to the selling process. It is an exercise-based, highly interactive sales training class. This will ensure that you will yield results that can be put to use immediately.

Outcomes– Participants will be able to:

  • Identify and reach the most promising prospects to increase efficiency,
  • Research and understand each unique customer so that you will be able to demonstrate expertise and ability,
  • Conduct productive sales meetings that yield the best data to present the most effective solution,
  • Present solutions that are fully aligned with the prospect’s situation and needs, and
  • Work more effectively and resourcefully to close more business.

Negotiating Skills ► Into Action

an eight-hour training session for up to 20 participants
Negotiation Training Class

Negotiating Skills ► Into Action is a negotiation training class, that will help strengthen a participant’s ability to apply a collaborative, problem-solving approach to the negotiating process. This is a negotiation class that is exercise-based, highly interactive and designed to yield results that can be put to use immediately.

Outcomes – Participants will be able to:

  • Recognize their default negotiating style
  • Work more effectively with clients who have different styles
  • Understand the process of collaborative negotiations
  • Prepare appropriately for an upcoming business negotiation
  • Craft agreements that satisfy both parties underlying interests

Sales Presentation Skills

an eight-hour training session for up to 20 participants
Sales Courses

In our sales courses, we combine our abilities to ask, listen, and solve for our existing and potential customers.

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need.

The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale.

Connecting their needs to our solution is precisely what our sales courses are designed to do.

Outcomes – Participants will be able to:

  • Research and understand each unique customer to demonstrate expertise;
  • Conduct productive meetings to discover useful information to formulate the most effective solution(s);
  • Propose plans that are fully aligned with the target’s situation and needs;
  • Increase abilities to engage and motivate the prospect/client through compelling presentations;
  • Convey emotional intelligence enthusiasm and sincerity to get client buy-in;
  • Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and
  • Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.

Our drivers now practice the ideas from the presentation on Customer Service every day. Because of the thoroughness and knowledge of the material presented, it has definitely made a lasting impression on our staff. It has meant a much friendlier reputation and a higher degree of trust between our customers and drivers. It has helped to improve our relationships with the communities that we service.

Troy Pierce, Operations DirectorPierce Coach Line / www.piercecoachline.com