Sales courses and negotiation skills learning programs, involve strategy and psychology. Generate repeat business while creating loyal customers. Above all, the best salespeople focus more on the customer’s needs than on their own solutions (UB4me).
Our sales training courses provide insight into consistent client focus and a keen ability to understand the prospect’s situation. This understanding will lead to more recommendations that fulfill needs. Ultimately, this results in a negotiation that is less focused on price than otherwise.
Selling Skills ► Into Action is one of our sales courses built to strengthen a participant’s ability to apply a consultative, client-focused approach to the selling process. It is an exercise-based, highly interactive sales training class. This will ensure that you will yield results that can be put to use immediately.
Outcomes– Participants will be able to:
Negotiating Skills ► Into Action is a negotiation training class, that will help strengthen a participant’s ability to apply a collaborative, problem-solving approach to the negotiating process. This is a negotiation class that is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
Outcomes – Participants will be able to:
In our sales courses, we combine our abilities to ask, listen, and solve for our existing and potential customers.
Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need.
The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale.
Connecting their needs to our solution is precisely what our sales courses are designed to do.
Outcomes – Participants will be able to:
Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental