Services
Businesses waste time and money because of communication problems, and people are unhappy as a result. Eighty percent of corporate waste can be attributed to deficient communication. Improving Communications training services can help.
Services such as Business Writing and Public Speaking training, ensure that individuals write and present clearly to audiences. Through Customer Service or Human Resources classes, attendees develop skills to serve clients more effectively, increasing retention and satisfaction. Leadership sessions ensure that participants build character and set positive examples for all. Our Sales and Negotiation Skills learning programs help you to generate repeat business while creating loyal customers. Staff Development training sharpens employees’ skills and generates greater loyalty. An energetic and vibrant Speaker inspires your audience to reach greater achievements and grow your business.
Providing communication skills training services for individuals and businesses means:
- Increased perception of credibility
- High morale
- Consistent accuracy
- Saved time
- Increased profits
- Higher employee productivity
- Correctness
- Greater respect among staff and leaders
Business Writing
Public Speaking
Customer Service
Leadership
Selling Skills & Negotiation
Human Resources
- Strategic Human Resourcing: Earning a Seat at the Table
- Conducting Workplace Investigations
- Behavioral Interviewing
- Human Resources Management Essentials
- Diversity – Building a Thriving Business Environment
- Diversity: The MEDIA TERRORISM Effect
- Résumé Writing, Networking, & Interviewing Workshop
- Train the Trainer
Staff Development
Speakers Bureau
- Achieving Goals & Making That Difference
- Adventure (Motorcycle) Riding Through Life
- Assertiveness
- Building Your Brand
- Communication Essentials For Leaders
- Engage People With Your Message
- Finding Your Voice
- Key Principles of Internal and External Customer Service
- Managing Performance, Motivating With Praise
- MEDIA TERRORISM
- Positivity in Communication
- Principles of Networking
- Productivity Styles and Maximizing Efficiency
- Stress Reduction
- The (Monetary) Value of Clarity and Accuracy
- The Power of Attitude
- UB4I – Team Versus Self-Centeredness
- Unity in Diversity
- Using Emotional Intelligence To Build Better Rapport
Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate DentalUpcoming Classes
January 19, 202210:00 am EST - 2:00 pm EST
January 20, 202210:00 am EST - 2:00 pm EST
January 25, 20221:00 pm EST - 5:00 pm EST
January 26, 202210:00 am EST - 2:00 pm EST