Businesses waste time and money because of communication problems, and people are unhappy as a result. Eighty percent of corporate waste can be attributed to deficient communication. Improving Communications training services can help.

Services such as Business Writing and Public Speaking training, ensure that individuals write and present clearly to audiences. Through Customer Service or Human Resources classes, attendees develop skills to serve clients more effectively, increasing retention and satisfaction. Leadership sessions ensure that participants build character and set positive examples for all. Our Sales and Negotiation Skills learning programs help you to generate repeat business while creating loyal customers.  Staff Development training sharpens employees’ skills and generates greater loyalty. An energetic and vibrant Speaker inspires your audience to reach greater achievements and grow your business.

Providing communication skills training services for individuals and businesses means:

Business Writing

• Business Grammar & Usage
• Effective Business Writing
• Email Etiquette
• Résumé Writing, Networking, & Interviewing
• Writing Performance Evaluations
• Writing an Executive Summary
• Minute-Taking

Public Speaking

• Introduction to Public Speaking
• Advanced Presentations Skills
• Executive Presentations Skills
• Sales Presentation Skills

Customer Service

• Improving Customer Service
• Improving INTERNAL Customer Service
• Improving Customer Service for Professional Offices
• Customer Service Audit For Your Business (individualized)

Leadership

• Leadership & Management Development
• Writing Performance Evaluations
• Improving Staff Motivation
• Executive Coaching & 360-Degree Assessment

Selling Skills & Negotiation

• Selling Skills ► Into Action
• Negotiating Skills ► Into Action
• Sales Presentation Skills

Human Resources

• Strategic Human Resourcing: Earning a Seat at the Table
• Conducting Workplace Investigations
• Behavioral Interviewing
• Human Resources Management Essentials
• Diversity – Building a Thriving Business Environment
• Diversity: The MEDIA TERRORISM Effect
• Résumé Writing, Networking, & Interviewing Workshop
• Train the Trainer

Staff Development

• Assertiveness
• Critical Thinking & Decision Making
• Email Etiquette
• Improving YOUR Communications
• Positivity in Communication & the Power of Praise
• Stress Reduction
• Team Building & Alignment
• MEDIA TERRORISM
• Stress Reduction

Speakers Bureau

• Achieving Goals & Making That Difference
• Adventure (Motorcycle) Riding Through Life
• Assertiveness
• Building Your Brand
• Communication Essentials For Leaders
• Engage People With Your Message
• Finding Your Voice
• Key Principles of Internal and External Customer Service
• Managing Performance, Motivating With Praise
• MEDIA TERRORISM
• Positivity in Communication
• Principles of Networking
• Productivity Styles and Maximizing Efficiency
• Stress Reduction
• The (Monetary) Value of Clarity and Accuracy
• The Power of Attitude
• UB4I – Team Versus Self-Centeredness
• Unity in Diversity
• Using Emotional Intelligence To Build Better Rapport