Upcoming Classes
Services
Businesses waste time and money because of communication problems, and people are unhappy as a result. Eighty percent of corporate waste can be attributed to deficient communication. Improving Communications training services can help.
Services such as Business Writing and Public Speaking training, ensure that individuals write and present clearly to audiences. Through Customer Service or Human Resources classes, attendees develop skills to serve clients more effectively, increasing retention and satisfaction. Leadership sessions ensure that participants build character and set positive examples for all. Staff Development training sharpens employees’ skills and generates greater loyalty. An energetic and vibrant Speaker inspires your audience to reach greater achievements and grow your business.
Providing communication skills training services for individuals and businesses means:
- Increased perception of credibility
- High morale
- Consistent accuracy
- Saved time
- Increased profits
- Higher employee productivity
- Correctness
- Greater respect among staff and leaders
Business Writing
- Business Grammar & Usage (8 hours)
- Effective Business Writing (8 hours)
- Business Grammar & Usage AND/OR Effective Business Writing – LIGHT (2-4-6 hours)
- Email Etiquette (2 hours)
- Résumé Writing, Networking, & Interviewing (8 hours)
- Writing Performance Evaluations (4 hours)
- Writing an Executive Summary (4 hours)
- Minute-Taking (2 hours)
Public Speaking
Customer Service
Staff Development
Leadership
Human Resources
- Strategic Human Resourcing: Earning a Seat at the Table (3 hours)
- Conducting Workplace Investigations (4 hours)
- Behavioral Interviewing (6 hours)
- Human Resources Management Essentials (12 hours)
- Diversity – Building a Thriving Business Environment (8 hours)
- Diversity: The MEDIA TERRORISM Effect (3 hours)
- Résumé Writing, Networking, & Interviewing Workshop (8 hours)
- Train the Trainer (8 hours)
Speakers Bureau
- Achieving Goals & Making That Difference
- Adventure (Motorcycle) Riding Through Life
- Assertiveness
- Building Your Brand
- Communication Essentials For Leaders
- Engage People With Your Message
- Finding Your Voice
- Key Principles of Internal and External Customer Service
- Managing Performance, Motivating With Praise
- MEDIA TERRORISM
- Positivity in Communication
- Principles of Networking
- Productivity Styles and Maximizing Efficiency
- Stress Reduction
- The (Monetary) Value of Clarity and Accuracy
- The Power of Attitude
- UB4I – Team Versus Self-Centeredness
- Unity in Diversity
- Using Emotional Intelligence To Build Better Rapport
I received very positive feedback from the Improving Customer Service training attendees and it has been a pleasure working with Improving Communications, so I highly recommend Rich Atkins and his services for the future.
Marinos Stylianou, Ph.D., Director – Field Technical Operations, North AmericaMSC Software Corp.