Services

Businesses waste time and money because of communication problems, and people are unhappy as a result. Eighty percent of corporate waste can be attributed to deficient communication. Improving Communications business communication skills courses can help.

Business communications services such as Business Writing and Public Speaking training, ensure that individuals write and present clearly to audiences. Through Customer Service or Human Resources classes, attendees develop skills to serve clients more effectively, increasing retention and satisfaction. Leadership sessions ensure that participants build character and set positive examples for all. Our Sales and Negotiation Skills learning programs help you to generate repeat business while creating loyal customers.  Staff Development training services sharpen employees’ skills and generates greater loyalty. An energetic and vibrant Speaker inspires your audience to reach greater achievements and grow your business.

Providing business communication skills courses for individuals and businesses means:

  • Increased perception of credibility
  • High morale
  • Consistent accuracy
  • Saved time
  • Increased profits
  • Higher employee productivity
  • Correctness
  • Greater respect among staff and leaders

Business Writing


Public Speaking


Customer Service


Leadership


Selling Skills & Negotiation


Human Resources


Staff Development


Speakers Bureau

presentation skills training | Improving Communications
  • Achieving Goals & Making That Difference
  • Adventure (Motorcycle) Riding Through Life
  • Assertiveness
  • Building Your Brand
  • Communication Essentials For Leaders
  • Engage People With Your Message
  • Finding Your Voice
  • Key Principles of Internal and External Customer Service
  • Managing Performance, Motivating With Praise
  • MEDIA TERRORISM
  • Positivity in Communication
  • Principles of Networking
  • Productivity Styles and Maximizing Efficiency
  • Stress Reduction
  • The (Monetary) Value of Clarity and Accuracy
  • The Power of Attitude
  • UB4I – Team Versus Self-Centeredness
  • Unity in Diversity
  • Using Emotional Intelligence To Build Better Rapport

Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.

Ildiko OraveczNew Mexico International Society for Performance Improvement

Upcoming Classes

IN-PERSON: Introduction to Public Speaking

June 24, 20259:00 am EDT - 5:00 pm EDT

ONLINE: Advanced Presentation Skills

June 24, 202510:00 am EDT - 2:00 pm EDT

ONLINE: Business Grammar & Usage

June 25, 202510:00 am EDT - 2:00 pm EDT

IN-PERSON: Introduction to Public Speaking

July 1, 20259:00 am EDT - 5:00 pm EDT