Companies that invest in staff development for their employees increase skill sets and ensure greater loyalty. An untrained or underdeveloped workforce means poor communication, absenteeism, turnover, conflict, tension, low productivity, complaints, wasted time, and low morale. Be positive and proactive – develop staff and prepare them for success.
PART I – Anger Management
Being successful means that you must control your emotions, especially anger. Controlling anger can be one of the most challenging things to do, yet it is vital because you need to stay calm, think clearly, and make the right decisions. This program will ensure healthy and productive reactions to personal anger. You’ll learn techniques to control your emotions and influence others’ emotions, leading to more favorable interactions and outcomes.
Attendees will be able to:
PART II – Conflict Management
All organizations have conflict. Conflict makes organizations flourish because it tests existing orders and forces selection of new best practices. Learning to manage conflict and turn it into an opportunity for growth and innovation is a learned skill that will grow with training and experience. This program will help participants learn to resolve differences in a respectful way that will not alienate or hurt others.
Attendees will be able to:
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Attendees will be able to:
Self-expression is crucial for emotional well-being. This session of staff development will help participants learn to express themselves in a respectful way that will not alienate or hurt others. In contrast to being assertive, there is passive (unassertive) or aggressive (overassertive) behavior.Both of these kinds of behavior need to (and can) be changed, because they are less effective and can harm others.
In this staff development session, participants are empowered with the key points of critical thinking to use as a guide for any problem or dilemma. We review and use the stages of critical thinking to provide a reliable starting point and direction for any issue. In the Decision Making segment, we focus on data-gathering, deadline creation, and modeling, to ensure that timely decisions are made with the best chance for success.
Attendees will be able to:
Front-line communication affects public perception of every company. This training gets writers to organize ideas and communicate clearly. As a result, electronic communication in your company will be more concise and confident. Efficient email means more productivity, increased performance satisfaction, and a true dialogue with the audience. For professionals who must meet the needs of the public, these areas of development are necessities. Improved communications means increased internal and external customer satisfaction.
Attendees will be able to:
Improving Communications now provides executive coaching and assessment services. We use 360-assessments to benchmark and identify opportunities to improve executive self-awareness and performance. One-on-one coaching sessions will then assist the executive to develop and execute a plan to address areas of performance opportunity.
The purpose of the 360-degree feedback is to assist each individual to understand their strengths and weaknesses and to contribute insights into aspects of their work needing professional development.
360–degree feedback (also known as multi-rater feedback) is a process through which feedback from an employee’s subordinates, colleagues, and supervisor(s), as well as a self-evaluation by the employee themselves is gathered.
Improving Business Relationships strengthens participants’ ability to apply a UB4me-focused approach to working with others. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately.
This dynamic, informative, and even entertaining presentation joins the best and most salient points of Effective Business Writing and Introduction to Public Speaking – two strong components for any staff development program. Improving YOUR Communications is an enjoyable and valuable training session. The focus is on your idea organization and clear communication for an audience. As a result, you will be more concise and confident.
Communication:
Writing (Accuracy, integrity, style)
Speaking / Presentation
Attendees will be able to:
MEDIA TERRORISM is the use of media power to generate fear or take away people’s ability to think for themselves. As a result, employees have an increased sense of world danger, unrest, and an overall fear that the worst is going to happen. This seminar examines these issues and offers an opportunity to generate company-wide awareness of this problem. During the session, a historical perspective shows media techniques for generating fear and taking away peoples’ abilities to think for themselves and methods for being less susceptible to this.
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Mistaken beliefs and communication difficulties break rapport with others. To undo these barriers, participants are given tools to: asses their own attitude, use positive language, increase clarity, and reduce stress.
Positivity in Communication
Language affects how people feel and how they view the world. In addition, communication affects how receivers feel and perceive the sender. With that in mind, style and choices have tremendous power. Here, we look at communication styles and their effect on others. Negativity at work results in absenteeism, turnover, conflict, tension, low productivity, complaints, wasted time, and low morale. Topics covered include: requests vs. demands, positive vs. negative language, accurate vs. vague language, inclusive communication and respectful expression.
The Power of Praise
Praise is an extremely powerful motivator. With it, people feel good about themselves. Subsequently, they perform better. Here, participants learn what praise brings out in people and, conversely, what lack of praise does to them at well. We go over a formula for quality-focused praising, followed by a segment in which participants write letters of praise to colleagues/coworkers/employees.
Attendees will be able to:
“Stress” is a fancy word for “fear.” Experts agree that fear is corrosive, and paralyzes people, or causes them to take counterproductive action. The good news is that fear (stress) can be managed and viewed accurately, to allow for progress and success.
The Stress Reduction session gives participants a chance to identify their own stress and its causes. Then, in a series of activities, attendees see how they can shift perspectives and engage in activities that, by default, reduce personal fear. They’re set on a course of action that points them toward positivity and smart goal-focused decisions.
Attendees will be able to:
In Team Building & Alignment, participants identify and articulate the key elements of the organizational belief system.Experts agree that fear is corrosive, and paralyzes people, or causes them to take counterproductive action. The good news is that fear (stress) can be managed and viewed accurately, to allow for progress and success.
Attendees will be able to:
I couldn’t be more delighted! Working with Improving Communications and Rich Atkins has been a splendidly positive experience, where my expectations were exceeded. I unequivocally recommend Improving Communications to those interested in improving their written or verbal communication skills.
Leslie Budnick, Children’s Book Editor