Upcoming Webinars & Public Classes

ONLINE: Improving Customer Service

May 24, 202210:00 am EDT - 2:00 pm EDT

ONLINE: Introduction to Public Speaking

May 25, 202210:00 am EDT - 2:00 pm EDT

ONLINE: Leadership & Management Development

June 1, 202210:00 am EDT - 2:00 pm EDT

ONLINE: Negotiating Skills ► Into Action

June 2, 202210:00 am EDT - 2:00 pm EDT

Upcoming Online Classes Communications Skills

ONLINE: Improving Customer Service

Next Date : May 24, 2022 10:00 am EDT - 2:00 pm EDT

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

ONLINE: Introduction to Public Speaking

Next Date : May 25, 2022 10:00 am EDT - 2:00 pm EDT

Make a difference in how you communicate with others.

Learn how to improve public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly,enabling participants to speak in a concise manner wit....

ONLINE: Leadership & Management Development

Next Date : June 1, 2022 10:00 am EDT - 2:00 pm EDT

This class will provide attendees with the processes required to become more effective as leaders.

Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity....

ONLINE: Negotiating Skills ► Into Action

Next Date : June 2, 2022 10:00 am EDT - 2:00 pm EDT

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....

It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff.

Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company