Upcoming Webinars & Public Classes
April 29, 202510:00 am EDT - 2:00 pm EDT
April 30, 202510:00 am EDT - 2:00 pm EDT
May 6, 20259:00 am EDT - 5:00 pm EDT
May 6, 202510:00 am EDT - 2:00 pm EDT
Upcoming Online Classes Communications Skills
ONLINE: Résumé Writing, Networking, & Interviewing Workshop
Next Date : April 29, 2025 10:00 am EDT - 2:00 pm EDT
Participants will engage in a training session to improve and refine their résumés. Opportunities to engage in one-on-one Résumé Building & Review sessions can be offered as well.Ready to move forward in your career? In this 4-hour interactive workshop, you’ll refine your résumé, enhance self-marketing messages, and practice interviewing skills to align with organizational goals and stand out to employers. Register for this ....
ONLINE: Sales Presentation Skills
Next Date : April 30, 2025 10:00 am EDT - 2:00 pm EDT
Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts....
ONLINE: Selling Skills ► Into Action
Next Date : May 6, 2025 10:00 am EDT - 2:00 pm EDT
Selling Skills ► Into Action is a dynamic, 4-hour interactive course that equips you with practical techniques to identify the right prospects, run effective sales meetings, and present solutions that close more deals.The Selling Skills ► Into Action class by Improving Communications is all about boosting your sales game with real, actionable techniques. This exercise-based, interactive course helps you connect with the right prospects, run more effective sales meetings, and pitch solutions that hit the mark ev....
ONLINE: Emotional Intelligence & Customer Service
Next Date : May 7, 2025 10:00 am EDT - 12:00 pm EDT
ONLINE LEARNING: Find the tools needed to handle your customers, especially during a time of crisis.Customer Service in Times of Crisis: In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. ....
ONLINE: Email Etiquette
Next Date : May 7, 2025 1:00 pm EDT - 2:30 pm EDT
Front-line communication affects public perception of every company.This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For pro....
ONLINE: Workplace Professionalism (Harassment Learning Program)
Next Date : May 8, 2025 1:00 pm EDT - 3:00 pm EDT
ONLINE CLASS: Focuses on Harassment in the Workplace and how to address the problem.Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but hara....
ONLINE: Advanced Presentation Skills
Next Date : June 24, 2025 10:00 am EDT - 2:00 pm EDT
As you deliver this information, you are coached to improve your public-speaking style in these (and a few other) areas: body language, posture, word choice, confidence, eye contact, verbal tics/filler words, and volume.In this interactive virtual session, you'll receive personalized coaching to transform your presentation content and visual aids (typically PowerPoint). Through expert guidance, you'll learn how to: Clearly articulate your purpose, Reduce clutter by minimizing slide text, Design audience-....
ONLINE: Business Grammar & Usage
Next Date : June 25, 2025 10:00 am EDT - 2:00 pm EDT
Know the rules! Poor grammar shows a lack of attention to detail and ultimately can slow down communications as well as productivity.Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and ....
ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process
Next Date : July 8, 2025 10:00 am EDT - 2:00 pm EDT
Learn about behavioral vs. traditional interviewing, and how to incorporate and develop interviewing skills to ensure that you find the right candidate for the job.Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....
ONLINE: Diversity - Building A Thriving Business Environment
Next Date : July 9, 2025 10:00 am EDT - 2:00 pm EDT
Learn to focus on interpersonal skills, behavior, and environment and how to promote diversity-positive interactions.You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and at....
Thank you so much again for the very engaging and informative course. The participants are still talking about how effective your Business Writing program is.
Christina Treadway, Manager of Global Management StrategiesThe Estée Lauder Companies