Upcoming Webinars & Public Classes

Diversity - Building A Thriving Business Environment September 29, 20209:15 am - 5:00 pm
Sales Presentation Skills September 30, 20209:15 am - 5:00 pm
ONLINE: Improving Customer Service October 1, 202010:00 am - 2:00 pm

Upcoming Webinars

Diversity - Building A Thriving Business Environment

Next Date : September 29, 2020 9:15 am - 5:00 pm This class will provide you with ways to examine and develop how you think about yourself and others, as well as how you express yourself.

You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and atti....

ONLINE: Improving Customer Service

Next Date : October 1, 2020 10:00 am - 2:00 pm

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

ONLINE: Diversity - Building A Thriving Business Environment

Next Date : October 6, 2020 10:00 am - 2:00 pm

You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and at....

ONLINE: Negotiating Skills ► Into Action

Next Date : October 7, 2020 10:00 am - 2:00 pm

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....

Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.

Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)