Upcoming Webinars & Public Classes

ONLINE: Workplace Professionalism (Harassment Learning Program)

July 29, 202110:00 am EDT - 12:00 pm EDT

ONLINE: Advanced Presentation Skills

August 2, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Business Grammar & Usage

August 3, 2021 - August 4, 202110:00 am EDT - 10:00 am EDT

ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process

August 4, 2021 - August 5, 202110:00 am EDT - 10:00 am EDT

Upcoming Online Classes Communications Skills

ONLINE: Executive Presentation Skills

Next Date : August 10, 2021 1:00 pm EDT - 5:00 pm EDT

Executive Presentation Skills is designed for senior leaders who must present at the executive level. The course provides a review and reinforcement of how to create, structure, deliver, and revise powerful and memorable presentations that emphasize storytelling and presenting with visuals. This in....

ONLINE: Improving Customer Service

Next Date : August 11, 2021 10:00 am EDT - 2:00 pm EDT

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

ONLINE: Introduction to Public Speaking

Next Date : August 12, 2021 10:00 am EDT - 2:00 pm EDT

Make a difference in how you communicate with others.

Learn how to improve public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly,enabling participants to speak in a concise manner wit....

ONLINE: Leadership & Management Development

Next Date : August 25, 2021 12:00 pm EDT - 4:00 pm EDT

Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity....

Our drivers now practice the ideas from the presentation on Customer Service every day. Because of the thoroughness and knowledge of the material presented, it has definitely made a lasting impression on our staff. It has meant a much friendlier reputation and a higher degree of trust between our customers and drivers. It has helped to improve our relationships with the communities that we service.

Troy Pierce, Operations DirectorPierce Coach Line / www.piercecoachline.com