July 26, 202110:00 am EDT - 2:00 pm EDT
July 27, 202110:00 am EDT - 2:00 pm EDT
July 28, 202110:00 am EDT - 2:00 pm EDT
July 29, 202110:00 am EDT - 12:00 pm EDT
Next Date : August 11, 2021 10:00 am EDT - 2:00 pm EDT
Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
Next Date : August 12, 2021 10:00 am EDT - 2:00 pm EDTMake a difference in how you communicate with others.
Learn how to improve public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly,enabling participants to speak in a concise manner wit....
Next Date : August 16, 2021 10:00 am EDT - 2:00 pm EDT
Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity....
Next Date : August 17, 2021 10:00 am EDT - 2:00 pm EDT
Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....
The Leadership classes have been fantastic. Nothing but rave reviews. Everyone is walking away with learning something.
Our staff loved the Improving Communications Course. They walked away learning a lot. I heard nothing but positives.Jennifer Pollaci, Director Training and Store RecruitingModell’s Sporting Goods