Upcoming Webinars & Public Classes
May 24, 202210:00 am EDT - 2:00 pm EDT
May 25, 202210:00 am EDT - 2:00 pm EDT
June 1, 202210:00 am EDT - 2:00 pm EDT
June 2, 202210:00 am EDT - 2:00 pm EDT
Upcoming Online Classes Communications Skills
ONLINE: Business Grammar & Usage
Next Date : July 6, 2022 10:00 am EDT - 2:00 pm EDT
Know the rules! Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Poor grammar shows a lack of attention to detail and ultimately can slow down communications as well as productivity. ....
ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process
Next Date : July 12, 2022 10:00 am EDT - 2:00 pm EDT
Learn about behavioral vs. traditional interviewing, and how to incorporate and develop interviewing skills to ensure that you find the right candidate for the job.Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....
ONLINE: Diversity - Building A Thriving Business Environment
Next Date : July 13, 2022 10:00 am EDT - 2:00 pm EDT
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and at....
ONLINE: Effective Business Writing
Next Date : July 19, 2022 10:00 am EDT - 2:00 pm EDT
Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....
I received very positive feedback from the Improving Customer Service training attendees and it has been a pleasure working with Improving Communications, so I highly recommend Rich Atkins and his services for the future.
Marinos Stylianou, Ph.D., Director – Field Technical Operations, North AmericaMSC Software Corp.