Upcoming Webinars & Public Classes

ONLINE: Emotional Intelligence & Customer Service in Times of Crisis

April 19, 202111:00 am EDT - 12:30 pm EDT

ONLINE: Executive Presentation Skills

April 19, 20211:00 pm EDT - 5:00 pm EDT

ONLINE: Improving Customer Service

April 20, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Introduction to Public Speaking

April 21, 202110:00 am EDT - 2:00 pm EDT

Upcoming Online Classes Communications Skills

ONLINE: Business Grammar & Usage

Next Date : May 4, 2021 10:00 am EDT - 2:00 pm EDT

Poor grammar shows a lack of attention to detail and ultimately can slow down communications as well as productivity.

Know the rules! Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interacti....

ONLINE: Behavioral Interviewing: Building a Consistent Framework and Process

Next Date : May 5, 2021 10:00 am EDT - 2:00 pm EDT

Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....

ONLINE: Diversity - Building A Thriving Business Environment

Next Date : May 6, 2021 10:00 am EDT - 2:00 pm EDT

You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and at....

ONLINE: Effective Business Writing

Next Date : May 10, 2021 10:00 am EDT - 2:00 pm EDT

ONLINE—Effective Business Writing is a 4-hour interactive online course.

Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....

The material presented by Improving Communications was well-suited to our audience. Rich provided us with easy-to-use tools, and gave us the opportunity to practice them in the session. His use of humorous examples allowed us to laugh and drove home the concepts needed to improve our communications.

Barbara Saat