Upcoming Webinars & Public Classes

ONLINE: Résumé Writing, Networking, & Interviewing Workshop

July 26, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Sales Presentation Skills

July 27, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Selling Skills ► Into Action

July 28, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Workplace Professionalism (Harassment Learning Program)

July 29, 202110:00 am EDT - 12:00 pm EDT

Upcoming Online Classes Communications Skills

ONLINE: Workplace Professionalism (Harassment Learning Program)

Next Date : July 29, 2021 10:00 am EDT - 12:00 pm EDT

ONLINE CLASS: Focuses on Harassment in the Workplace and how to address the problem.

Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but hara....

ONLINE: Emotional Intelligence & Customer Service in Times of Crisis

Next Date : August 24, 2021 12:00 pm EDT - 1:30 pm EDT

ONLINE LEARNING: Find the tools needed to handle your customers, especially during a time of crisis.

SESSION Customer Service in Times of Crisis: In times like these, people are in reaction mode. They’re working more from “fight vs. flight” than using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can solve proble....

ONLINE: Communicating Strategically

Next Date : August 24, 2021 12:00 pm EDT - 1:30 pm EDT

Communications Skills Online Training Class

Communicating Strategically Here, you will learn how to “Sell” your ideas to others. Use Action-Benefit Statements to motivate the audience. Practice using language that is understandable and user-friendly. We will cover: Using calls to action (CTA). Speaking in UB4me™, seco....

ONLINE: Email Etiquette

Next Date : August 10, 2021 12:00 pm EDT - 1:30 pm EDT

Front-line communication affects public perception of every company.

This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For pro....

Dr. Atkins, thank you for sharing ‘Language of Happiness and Power of Praise‘ with our chapter! We enjoyed the interactive presentation and your professionalism. I received positive feedback from our members—there is nothing better than that! Thanks again.

Olga Otero, Chapter PresidentHuman Resources Association of Palm Beach County (HRPBC)