Upcoming Webinars & Public Classes

Introduction to Public Speaking November 3, 20209:15 am - 5:00 pm
Improving Customer Service November 4, 20209:15 am - 5:00 pm
ONLINE: Communicating Strategically November 5, 20201:00 pm - 2:30 pm

Upcoming Webinars

ONLINE: Leadership & Management Development

Next Date : January 21, 2021 10:00 am - 2:00 pm Leadership is all about effective and clear communications.

This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity, ownership, initiative, and success. In this class, supervisor....

ONLINE: Negotiating Skills ► Into Action

Next Date : January 26, 2021 10:00 am - 2:00 pm

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....

ONLINE: Running Effective Meetings

Next Date : November 12, 2020 10:00 am - 1:00 pm From the Leadership Online Series of Improving Communications

Making the best use of time is efficiency. All our work efforts are to increase productivity and reduce wasted time. As a result, the meetings we hold had better be important ones. Unlike “The Boy Who Cried ‘Wolf,’” our meeting attendees learn the value of what we do. We let them know by ....

ONLINE: Résumé Writing, Networking, & Interviewing Workshop

Next Date : January 27, 2021 10:00 am - 2:00 pm

It’s time to move on—or maybe you’ve been “in transition” for too long. Either way, you need some input so that you know what others see when they look at your résumé, and what they hear when they interview you. Participants will engage in a training session to improve and refine thei....

I received very positive feedback from the Improving Customer Service training attendees and it has been a pleasure working with Improving Communications, so I highly recommend Rich Atkins and his services for the future.

Marinos Stylianou, Ph.D., Director – Field Technical Operations, North AmericaMSC Software Corp.