Upcoming Webinars & Public Classes

ONLINE: Résumé Writing, Networking, & Interviewing Workshop

June 4, 202410:00 am EDT - 2:00 pm EDT

ONLINE: Sales Presentation Skills

June 5, 202410:00 am EDT - 2:00 pm EDT

ONLINE: Selling Skills ► Into Action

June 11, 202410:00 am EDT - 2:00 pm EDT

ONLINE: Email Etiquette

June 12, 20241:00 pm EDT - 2:30 pm EDT

Upcoming Online Classes Communications Skills

ONLINE: Diversity - Building A Thriving Business Environment

Next Date : July 17, 2024 10:00 am EDT - 2:00 pm EDT

Learn to focus on interpersonal skills, behavior, and environment and how to promote diversity-positive interactions.

You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and at....

ONLINE: Effective Business Writing

Next Date : July 23, 2024 10:00 am EDT - 2:00 pm EDT

Learn how to organize ideas and communicate clearly. This class will show you how to write your business correspondence in a concise manner with conviction.

Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....

ONLINE: Improving Customer Service

Next Date : July 24, 2024 10:00 am EDT - 2:00 pm EDT

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations.

This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find....

ONLINE: Introduction to Public Speaking

Next Date : July 30, 2024 10:00 am EDT - 2:00 pm EDT

Make a difference in how you communicate with others. Learn how to improve public speaking and use the power of the spoken word to move others.

Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly, enabling participants to speak in a concise manner with conviction. Master skills that are necessary in today’s competitive business enviro....

Dr. Atkins’s presentation was a highlight of our program year! His insight and the timeliness of the topic were very well received by all in attendance. Program evaluation ratings were ‘Excellent’ with handwritten comments requesting an encore performance! Superb includer!

Robin Eccleston, VP ProgramsSouthern Tier Association for Human Resources (STAHR), Binghamton, NY