Upcoming Webinars & Public Classes
March 25, 202510:00 am EDT - 2:00 pm EDT
March 26, 202510:00 am EDT - 2:00 pm EDT
April 1, 202510:00 am EDT - 2:00 pm EDT
April 2, 20259:00 am EDT - 5:00 pm EDT
Upcoming Online Classes Communications Skills
ONLINE: Selling Skills ► Into Action
Next Date : May 6, 2025 10:00 am EDT - 2:00 pm EDT
Selling Skills ► Into Action is a dynamic, 4-hour interactive course that equips you with practical techniques to identify the right prospects, run effective sales meetings, and present solutions that close more deals.The Selling Skills ► Into Action class by Improving Communications is all about boosting your sales game with real, actionable techniques. This exercise-based, interactive course helps you connect with the right prospects, run more effective sales meetings, and pitch solutions that hit the mark ev....
ONLINE: Emotional Intelligence & Customer Service
Next Date : May 7, 2025 10:00 am EDT - 12:00 pm EDT
ONLINE LEARNING: Find the tools needed to handle your customers, especially during a time of crisis.Customer Service in Times of Crisis: In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. ....
ONLINE: Email Etiquette
Next Date : May 7, 2025 1:00 pm EDT - 2:30 pm EDT
Front-line communication affects public perception of every company.This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For pro....
ONLINE: Workplace Professionalism (Harassment Learning Program)
Next Date : May 8, 2025 1:00 pm EDT - 3:00 pm EDT
ONLINE CLASS: Focuses on Harassment in the Workplace and how to address the problem.Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but hara....
It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my “ums” and “ahs” and in trying to come to my point in a more succinct way. I’ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.
Christina Vargas