Upcoming Webinars & Public Classes

ONLINE: Leadership & Management Development

September 22, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Sales Presentation Skills

September 23, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Selling Skills ► Into Action

September 27, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Workplace Professionalism (Harassment Learning Program)

September 28, 202110:00 am EDT - 12:00 pm EDT

Upcoming Online Classes Communications Skills

ONLINE: Sales Presentation Skills

Next Date : September 23, 2021 10:00 am EDT - 2:00 pm EDT

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts....

ONLINE: Communicating Strategically

Next Date : October 25, 2021 2:00 pm EDT - 3:30 pm EDT

Communications Skills Online Training Class

Communicating Strategically Here, you will learn how to “Sell” your ideas to others. Use Action-Benefit Statements to motivate the audience. Practice using language that is understandable and user-friendly. We will cover: Using calls to action (CTA). Speaking in UB4me™, seco....

ONLINE: Emotional Intelligence & Customer Service in Times of Crisis

Next Date : October 27, 2021 12:00 pm EDT - 1:30 pm EDT

ONLINE LEARNING: Find the tools needed to handle your customers, especially during a time of crisis.

SESSION Customer Service in Times of Crisis: In times like these, people are in reaction mode. They’re working more from “fight vs. flight” than using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can solve proble....

ONLINE: Advanced Presentation Skills

Next Date : October 4, 2021 10:00 am EDT - 2:00 pm EDT

As you deliver this information, you are coached to improve your public-speaking style in these (and a few other) areas: body language, posture, word choice, confidence, eye contact, verbal tics/filler words, and volume. You will be coached to overhaul your content and visual aids (frequently Pow....

Thanks for a great program. The feedback from JSAHR has been that it was an excellent, thought-provoking program and extremely entertaining. I will definitely recommend you for other SHRM chapters! Thanks again.

Carolyn Broderick, SPHR, Programming ChairJersey Shore Association for Human Resources (JSAHR)