Class Description
ONLINE: Communicating Strategically
Communications Skills Online Training Class
Communicating Strategically
Here, you will learn how to “Sell” your ideas to others. Use Action-Benefit Statements to motivate the audience. Practice using language that is understandable and user-friendly.
We will cover:
- Using calls to action (CTA).
- Speaking in UB4me™, second-person language (YOU) — removing first person (I, me, my).
- Offering Respect, Control, and Options.
Register for this class and you will be sent ONLINE login instructions prior to the class date.
VENUE: Online
Register Now
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Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental