Upcoming Webinars & Public Classes

ONLINE: Emotional Intelligence & Customer Service in Times of Crisis

April 19, 202111:00 am EDT - 12:30 pm EDT

ONLINE: Executive Presentation Skills

April 19, 20211:00 pm EDT - 5:00 pm EDT

ONLINE: Improving Customer Service

April 20, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Introduction to Public Speaking

April 21, 202110:00 am EDT - 2:00 pm EDT

Upcoming Online Classes Communications Skills

ONLINE: Negotiating Skills ► Into Action

Next Date : April 26, 2021 10:00 am EDT - 2:00 pm EDT

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....

ONLINE: Running Effective Meetings

Next Date : May 19, 2021 10:00 am EDT - 1:00 pm EDT

From the Leadership Online Series of Improving Communications

Making the best use of time is efficiency. All our work efforts are to increase productivity and reduce wasted time. As a result, the meetings we hold had better be important ones. Unlike “The Boy Who Cried ‘Wolf,’” our meeting attendees learn the value of what we do. We let them know by ....

ONLINE: Résumé Writing, Networking, & Interviewing Workshop

Next Date : April 27, 2021 10:00 am EDT - 2:00 pm EDT

It’s time to move on—or maybe you’ve been “in transition” for too long. Either way, you need some input so that you know what others see when they look at your résumé, and what they hear when they interview you. Participants will engage in a training session to improve and refine thei....

ONLINE: Sales Presentation Skills

Next Date : April 28, 2021 10:00 am EDT - 2:00 pm EDT

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts....

The Diversity Sensitivity & Awareness workshop was excellent. It provided a unique approach to addressing the topic. The session was interactive, interesting and very informative, leaving participants with a greater understanding of the merits of diversity and an inspiration to continue to broaden that knowledge base.

Sandra Hess Moll, Director of Employment Services / Affirmative Action CoordinatorMcHenry County College