Upcoming Webinars & Public Classes
January 19, 202210:00 am EST - 2:00 pm EST
January 20, 202210:00 am EST - 2:00 pm EST
January 25, 20221:00 pm EST - 5:00 pm EST
January 26, 202210:00 am EST - 2:00 pm EST
Upcoming Online Classes Communications Skills
ONLINE: Effective Business Writing
Next Date : January 20, 2022 10:00 am EST - 2:00 pm EST
Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....
ONLINE: Executive Presentation Skills
Next Date : January 25, 2022 1:00 pm EST - 5:00 pm EST
Executive Presentation Skills is designed for senior leaders who must present at the executive level. The course provides a review and reinforcement of how to create, structure, deliver, and revise powerful and memorable presentations that emphasize storytelling and presenting with visuals. This in....
ONLINE: Improving Customer Service
Next Date : January 26, 2022 10:00 am EST - 2:00 pm EST
Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
ONLINE: Introduction to Public Speaking
Next Date : February 1, 2022 10:00 am EST - 2:00 pm EST
Make a difference in how you communicate with others.Learn how to improve public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly,enabling participants to speak in a concise manner wit....
Our drivers now practice the ideas from the presentation on Customer Service every day. Because of the thoroughness and knowledge of the material presented, it has definitely made a lasting impression on our staff. It has meant a much friendlier reputation and a higher degree of trust between our customers and drivers. It has helped to improve our relationships with the communities that we service.
Troy Pierce, Operations DirectorPierce Coach Line / www.piercecoachline.com