Upcoming Webinars & Public Classes
July 29, 202110:00 am EDT - 12:00 pm EDT
August 2, 202110:00 am EDT - 2:00 pm EDT
August 3, 2021 - August 4, 202110:00 am EDT - 10:00 am EDT
August 4, 2021 - August 5, 202110:00 am EDT - 10:00 am EDT
Upcoming Online Classes Communications Skills
ONLINE: Effective Business Writing
Next Date : August 9, 2021 10:00 am EDT - 2:00 pm EDT
Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....
ONLINE: Executive Presentation Skills
Next Date : August 10, 2021 1:00 pm EDT - 5:00 pm EDT
Executive Presentation Skills is designed for senior leaders who must present at the executive level. The course provides a review and reinforcement of how to create, structure, deliver, and revise powerful and memorable presentations that emphasize storytelling and presenting with visuals. This in....
ONLINE: Improving Customer Service
Next Date : August 11, 2021 10:00 am EDT - 2:00 pm EDT
Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
ONLINE: Introduction to Public Speaking
Next Date : August 12, 2021 10:00 am EDT - 2:00 pm EDT
Make a difference in how you communicate with others.Learn how to improve public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly,enabling participants to speak in a concise manner wit....
Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental