Upcoming Webinars & Public Classes

ONLINE: Résumé Writing, Networking, & Interviewing Workshop

July 26, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Sales Presentation Skills

July 27, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Selling Skills ► Into Action

July 28, 202110:00 am EDT - 2:00 pm EDT

ONLINE: Workplace Professionalism (Harassment Learning Program)

July 29, 202110:00 am EDT - 12:00 pm EDT

All Upcoming Webinars & Public Classes

ONLINE: Improving Customer Service

Next Date : August 11, 2021 10:00 am EDT - 2:00 pm EDT

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

ONLINE: Introduction to Public Speaking

Next Date : August 12, 2021 10:00 am EDT - 2:00 pm EDT

Make a difference in how you communicate with others.

Learn how to improve public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly,enabling participants to speak in a concise manner wit....

ONLINE: Leadership & Management Development

Next Date : August 16, 2021 10:00 am EDT - 2:00 pm EDT

Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity....

ONLINE: Negotiating Skills ► Into Action

Next Date : August 17, 2021 10:00 am EDT - 2:00 pm EDT

Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....

Improving Communications provided the conference attendees with a unique and useful perspective on attitude, perception, and communication. It was a refreshing break from the industry-specific topics that can dominate conferences. Attendees reported both professional and personal benefit from the sessions led by Dr. Atkins.

Jim Nyberg, Conference ChairRhode Island Association of Facilities and Services for the Aging (RIAFSA)