Upcoming Webinars & Public Classes
July 26, 202110:00 am EDT - 2:00 pm EDT
July 27, 202110:00 am EDT - 2:00 pm EDT
July 28, 202110:00 am EDT - 2:00 pm EDT
July 29, 202110:00 am EDT - 12:00 pm EDT
All Upcoming Webinars & Public Classes
ONLINE: Improving Customer Service
Next Date : August 11, 2021 10:00 am EDT - 2:00 pm EDT
Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
ONLINE: Introduction to Public Speaking
Next Date : August 12, 2021 10:00 am EDT - 2:00 pm EDT
Make a difference in how you communicate with others.Learn how to improve public speaking and use the power of the spoken word to move others. Through practice, speakers develop polish and finesse. As a result, their confidence builds. The focus is on how to organize ideas and communicate clearly,enabling participants to speak in a concise manner wit....
ONLINE: Leadership & Management Development
Next Date : August 16, 2021 10:00 am EDT - 2:00 pm EDT
Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the organization into a more productive and higher-performing environment that encourages clarity....
ONLINE: Negotiating Skills ► Into Action
Next Date : August 17, 2021 10:00 am EDT - 2:00 pm EDT
Negotiating Skills ► Into Action strengthens participants’ ability to apply a collaborative, problem-solving approach to the negotiating process. It is exercise-based, highly interactive and designed to yield results that can be put to use immediately. Outcomes – Participants will be able t....
Improving Communications provided the conference attendees with a unique and useful perspective on attitude, perception, and communication. It was a refreshing break from the industry-specific topics that can dominate conferences. Attendees reported both professional and personal benefit from the sessions led by Dr. Atkins.
Jim Nyberg, Conference ChairRhode Island Association of Facilities and Services for the Aging (RIAFSA)