Upcoming Webinars & Public Classes
April 19, 202111:00 am EDT - 12:30 pm EDT
April 19, 20211:00 pm EDT - 5:00 pm EDT
April 20, 202110:00 am EDT - 2:00 pm EDT
April 21, 202110:00 am EDT - 2:00 pm EDT
All Upcoming Webinars & Public Classes
Business Grammar & Usage
Next Date : June 2, 2021 9:15 am EDT - 5:00 pm EDT
Be a better and more confident writer.Know the rules! Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interacti....
Behavioral Interviewing: Building a Consistent Framework and Process
Next Date : June 3, 2021 9:15 am EDT - 5:00 pm EDT
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations.Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the me....
Diversity - Building A Thriving Business Environment
Next Date : June 7, 2021 9:15 am EDT - 5:00 pm EDT
This class will provide you with ways to examine and develop how you think about yourself and others, as well as how you express yourself.You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and atti....
Effective Business Writing
Next Date : June 8, 2021 9:15 am EDT - 5:00 pm EDT
Be a better and more confident writer.Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....
I received very positive feedback from the Improving Customer Service training attendees and it has been a pleasure working with Improving Communications, so I highly recommend Rich Atkins and his services for the future.
Marinos Stylianou, Ph.D., Director – Field Technical Operations, North AmericaMSC Software Corp.