Upcoming Webinars & Public Classes
Welcome to the Public Classes page of Improving Communications, where you can discover a diverse range of courses designed to enhance your communication skills across various professional domains. Our classes cover essential areas such as leadership, presentation skills and public speaking, customer service, selling, and business writing. These courses are tailored to help you develop the skills needed to excel in your career.
INTRODUCTION TO PUBLIC SPEAKING
LEADERSHIP & MANAGEMENT DEVELOPMENT
IMPROVING CUSTOMER SERVICE
ADVANCED PRESENTATION SKILLS
Negotiating Skills ► Into Action
Selling Skills ► Into Action
EFFECTIVE BUSINESS WRITING
BUSINESS GRAMMAR & USAGE
Behavioral Interviewing: Building a Consistent Framework and Process
Diversity - Building A Thriving Business Environment
Email Etiquette
Emotional Intelligence & Customer Service
Running Effective Meetings
Résumé Writing, Networking, & Interviewing Workshop
Sales Presentation Skills
Workplace Professionalism (Harassment Learning Program)
All of our classes are instructor-led and interactive, providing a dynamic learning environment that fosters engagement and growth. Participants benefit from group work and collaborative activities, which allow them to apply new skills in real-world scenarios and learn from their peers. This interactive approach ensures that you gain practical insights and actionable skills that can be applied immediately in your professional life.
Our classes are available both virtually and in-person, offering flexibility to suit your learning style and schedule. In-person classes are currently offered in New York City, but if you’re interested in hosting a class in another location, please contact us directly. At Improving Communications, we believe that effective communication is the cornerstone of professional success. Our expert trainers have a wealth of experience in delivering high-quality training programs that help individuals and organisations enhance their communication abilities. By joining our public classes, you will have the opportunity to develop new skills, expand your network, and enhance your professional development, ultimately unlocking your full potential in the workplace.