May 5, 202610:00 am EDT - 2:00 pm EDT
May 6, 202610:00 am EDT - 2:00 pm EDT
May 12, 202610:00 am EDT - 2:00 pm EDT
May 13, 202610:00 am EDT - 11:30 am EDT
Our drivers now practice the ideas from the presentation on Customer Service every day. Because of the thoroughness and knowledge of the material presented, it has definitely made a lasting impression on our staff. It has meant a much friendlier reputation and a higher degree of trust between our customers and drivers. It has helped to improve our relationships with the communities that we service.
Troy Pierce, Operations DirectorPierce Coach Line / www.piercecoachline.com