Professional Development Classes
August 11, 20269:00 am EDT - 5:00 pm EDT
August 12, 20269:00 am EDT - 5:00 pm EDT
August 25, 20269:00 am EDT - 5:00 pm EDT
September 9, 20269:30 am EDT - 11:30 am EDT
Upcoming Public Classes
IN-PERSON: Résumé Writing, Networking, & Interviewing Workshop
Next Date : August 25, 2026 9:00 am EDT - 5:00 pm EDT
Get the Notice of Employers and RecruitersThis practical workshop focuses on the mechanics of career advancement and self-marketing. Participants learn how to build a strong résumé, sharpen their professional messaging, and practice the interview techniques needed to stand out to employers. Through direct feedback and realistic practice,....
IN-PERSON: Selling Skills ► Into Action
Next Date : January 27, 2027 9:15 am EST - 5:00 pm EST
Be a better and more confident sales professional.Boost sales through UB4me, client-centered strategies. Selling is a collaborative and deeply impactful process. At its core, it is the meaningful exchange of valuable goods and services for mutual benefit. When professionals trade high-quality solutions for financial commitment, it creates an equal....
ONLINE: Business Grammar & Usage
Next Date : September 16, 2026 10:00 am EDT - 2:00 pm EDT
Know the rules! Poor grammar shows a lack of attention to detail and ultimately can slow down communications as well as productivity.Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. This 4-hour, virtual, instructor-led workshop is designed for groups of up to ten people. In addition to instructor-led content, participa....
IN-PERSON: Advanced Presentation Skills
Next Date : January 5, 2027 9:00 am EST - 5:00 pm EST
Prepare & Deliver a Great PresentationElevate your presentation skills to new heights with our Advanced Presentation Skills class. This 8-hour, in-person, instructor-led workshop is designed for small groups of up to six people. The interactive session focuses on refining both delivery and content to create presentations that truly eng....
IN-PERSON: Business Grammar & Usage
Next Date : January 6, 2027 - February 9, 2027 9:15 am EST - 5:00 pm EST
Be a better and more confident writer.Know the rules! Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. This 8-hour, in-person, instructor-led workshop is designed for groups of up to twenty people. In addition to instructo....
IN-PERSON: Effective Business Writing
Next Date : January 12, 2027 9:00 am EST - 5:00 pm EST
Be a better and more confident writer.Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....
IN-PERSON: Improving Customer Service
Next Date : January 13, 2027 9:00 am EST - 5:00 pm EST
Learn to Improve the Service and Support You Offer Your CustomersCustomer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
IN-PERSON: Introduction to Public Speaking
Next Date : August 11, 2026 9:00 am EDT - 5:00 pm EDT
Make a difference in how you communicate with others.Make a difference in how you communicate with others. Learn how to improve public speaking and use the power of the spoken word to move others. Learn to harness the power of spoken words to inspire and influence others. This class focuses on organizing ideas clearly and concisely, building confid....
IN-PERSON: Résumé Writing, Networking, & Interviewing Workshop
Next Date : January 26, 2027 9:00 am EST - 5:00 pm EST
Get the Notice of Employers and RecruitersThis practical workshop focuses on the mechanics of career advancement and self-marketing. Participants learn how to build a strong résumé, sharpen their professional messaging, and practice the interview techniques needed to stand out to employers. Through direct feedback and realistic practice,....
IN-PERSON: Selling Skills ► Into Action
Next Date : May 26, 2027 9:15 am EDT - 5:00 pm EDT
Be a better and more confident sales professional.Boost sales through UB4me, client-centered strategies. Selling is a collaborative and deeply impactful process. At its core, it is the meaningful exchange of valuable goods and services for mutual benefit. When professionals trade high-quality solutions for financial commitment, it creates an equal....
I couldn’t be more delighted! Working with Improving Communications and Rich Atkins has been a splendidly positive experience, where my expectations were exceeded. I unequivocally recommend Improving Communications to those interested in improving their written or verbal communication skills.
Leslie Budnick, Children’s Book Editor