Professional Development Classes

IN-PERSON Leadership & Management Development

January 20, 20279:00 am EST - 5:00 pm EST

ONLINE: Effective Business Writing

September 29, 202610:00 am EDT - 2:00 pm EDT

ONLINE: Improving Customer Service

September 30, 202610:00 am EDT - 2:00 pm EDT

ONLINE: Introduction to Public Speaking

October 6, 202610:00 am EDT - 2:00 pm EDT

Upcoming Public Classes

IN-PERSON: Business Grammar & Usage

Next Date : January 6, 2027 - February 9, 2027 9:15 am EST - 5:00 pm EST

Be a better and more confident writer.

Know the rules! Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. This 8-hour, in-person, instructor-led workshop is designed for groups of up to twenty people. In addition to instructo....

IN-PERSON: Effective Business Writing

Next Date : January 12, 2027 9:00 am EST - 5:00 pm EST

Be a better and more confident writer.

Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....

IN-PERSON: Improving Customer Service

Next Date : January 13, 2027 9:00 am EST - 5:00 pm EST

Learn to Improve the Service and Support You Offer Your Customers

Customer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....

IN-PERSON: Introduction to Public Speaking

Next Date : January 19, 2027 9:00 am EST - 5:00 pm EST

Make a difference in how you communicate with others.

Make a difference in how you communicate with others. Learn how to improve public speaking and use the power of the spoken word to move others. Learn to harness the power of spoken words to inspire and influence others. This class focuses on organizing ideas clearly and concisely, building confid....

IN-PERSON: Résumé Writing, Networking, & Interviewing Workshop

Next Date : January 26, 2027 9:00 am EST - 5:00 pm EST

Get the Notice of Employers and Recruiters

This practical workshop focuses on the mechanics of career advancement and self-marketing. Participants learn how to build a strong résumé, sharpen their professional messaging, and practice the interview techniques needed to stand out to employers. Through direct feedback and realistic practice,....

IN-PERSON: Selling Skills ► Into Action

Next Date : January 27, 2027 9:15 am EST - 5:00 pm EST

Be a better and more confident sales professional.

Boost sales through UB4me, client-centered strategies. Selling is a collaborative and deeply impactful process. At its core, it is the meaningful exchange of valuable goods and services for mutual benefit. When professionals trade high-quality solutions for financial commitment, it creates an equal....

ONLINE: Business Grammar & Usage

Next Date : March 3, 2027 10:00 am EST - 2:00 pm EST

Know the rules! Poor grammar shows a lack of attention to detail and ultimately can slow down communications as well as productivity.

Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. This 4-hour, virtual, instructor-led workshop is designed for groups of up to ten people. In addition to instructor-led content, participa....

Working with Dr. Atkins of Improving Communications has been a very positive experience. Everything about the program is exemplary! Managers have made it a point to tell me how pleased they are with the improvements made in the communications skills of the participants.

The Professional Development Workshop is an extremely effective program. The participants are looking forward to follow-up sessions with Dr. Atkins and we recommend his programs.

Heather Ragone, Training ManagerNetwork General