Last week we showed you the 3 Essential Qualities For Good Customer Service. Check it out if you missed it. This week we are going to flesh it out a bit with more qua...
Pick Me! Pick Me! There are so many choices when companies are on the lookout for a new vendor. The question arises—what will make your company more attractive...
Making Feedback Work for Your Executive Team At Improving Communications, we most often work with companies on growing their communication soft skills such as public ...
Sometimes it almost feels like we have two pandemics affecting us all on so many levels. Of course, the first is COVID-19, changing our work, school, social, and fami...
Joi Brooks, host of Email and Coffee, chats with Dr. Rich Atkins, managing director of Improving Communications, about Email Etiquette and the importance of a well writt...
Recently, I contacted an HVAC (heating, ventilation and air conditioning) company because my elderly father had no heat at his house. During my call, I spoke with a pers...
Simon Phillips is a world-renowned and respected drummer, producer, and engineer. His Rock, Fusion, and Jazz performance style helps to support the bands and artists he ...
Most people resist change. The problem is that some of them (they may be employees we lead) need to change to make themselves more efficient and improve the business...
Do we really need soft skills training? The answer is yes. We all could use improvement with these attributes. On the job, technical abilities develop through repeat...