When conflict arises, it's natural to revert to our old habits. Exploring our responses during communication in conflict you will see how we often fall into one of three...
We’ve talked about this before in previous blogs, but it’s worth saying again—there’s no more important idea for any presentation than showing your audience how ...
Facial expressions say a lot before any words come out of your mouth. They can make people feel welcomed, judged, or even shut down. Learning to manage the look on y...
Successful companies are built on people, not just products or processes. Investing in employees' growth, especially in confidence and soft skills through ...
Life comes at us so quickly, it’s important to find a good balance between work and the rest of our lives. Studies keep showing that being truly productive and happy i...
We’ve all been there – suddenly called on to speak without a moment’s notice. Maybe it’s an unexpected phone call, a surprise question in a meeting, or even just...
The Power of Networking: Building Connections That Empower Teams When you hear the word “networking,” you might picture people swapping business cards or adding e...
Make the sale easy. Making the sale can feel like an uphill battle—but it doesn’t have to. Throughout my career—from my early days in sales to my current role as a ...
Exceptional customer service is key to loyalty and success. However, there are times when some organizations fail to see things from their customers' perspecti...