Diversity is not just a buzzword—it's a reality we encounter daily. Our workplaces and communities are rich tapestries of different cultures, backgrounds, and perspect...
QUESTION: Everyone IS vs Everyone ARE -- Which is the correct usage? We'll get to that. Have you ever used words like "someone", "anything", or "nobody" in a...
THE NEXT GENERATION: My teenage daughter asked: "Would it be passive/agressive to anonymously send someone the Email Etiquette class book?" I told he...
The Essential Steps for Conducting an Effective Interview Finding the perfect person for a job is important for any company. It's not always about skills; sometimes, ...
When communicating, whether writing, presenting, or simply having a conversation, how you deliver your message makes a difference. Successful communication is wh...
It's no secret that the workplace is changing every day. What does this mean for leaders? Well, it's no longer enough to just be good at your job. You need to be a ...
Have you ever reached out to a business that seemed professional and engaged, only to be left hanging without follow-up or response? You might have felt frustrated, igno...
In any negotiation, be prepared to stay in control and make well-informed decisions. A clear plan, a firm understanding of your goals, and knowing your limits are essent...
In today’s competitive market, simply providing good customer service isn’t enough. To really stand out, companies must work hard to connect with customers...