Management is the act or art of managing or directing for a purpose. Management is akin to administration; keeping control. It includes business dealings, negotiation, a...
Do You Spend More Time Prepping Than Painting? Preparing to communicate effectively means that it will take more time in speech preparation than it will in delivery. Thi...
What is an "Epic Fail"? The term, "FAIL" is widely used as an Internet trope where people superimpose the word, "FAIL" on images of the unsuccessful, or that which does ...
When it is appropriate to use abbreviations? When using abbreviations (or contractions, or acronyms), remember that it means that there is less formality in your communic...
Using Capital Letters Using capital letters properly is a sign of respect for your audience and subject. By not using, or misusing capital letters, your readers may thin...
Creating the right customer service image. “Service” simply means ”work done for another.“ What is Customer Service? At it's essence, it is assisting customers wi...
An overload can slow things down. This principle holds true with words. When communication is too wordy, readers “gray out.” It is time to reduce wordiness....
Doing (or saying / writing) the same thing twice is counterproductive. Avoid double work in communication! Pretend that each word you use will cost you .75¢ (look for w...
Having a higher-level writing style means being formal. Formal writing (following form, custom, rule) shows the highest degree of respect for the audience. Remember, it's...