Professional Development Classes
March 24, 202610:00 am EDT - 2:00 pm EDT
March 25, 202610:00 am EDT - 2:00 pm EDT
March 31, 202610:00 am EDT - 2:00 pm EDT
April 1, 202610:00 am EDT - 2:00 pm EDT
Upcoming Public Classes
IN-PERSON: Advanced Presentation Skills
Next Date : June 23, 2026 9:00 am EDT - 5:00 pm EDT
Prepare & Deliver a Great PresentationElevate your presentation skills to new heights with our Advanced Presentation Skills class. This 8-hour, in-person, instructor-led workshop is designed for small groups of up to six people. The interactive session focuses on refining both delivery and content to create presentations that truly eng....
IN-PERSON: Business Grammar & Usage
Next Date : June 24, 2026 9:00 am EDT - 5:00 pm EDT
Be a better and more confident writer.Know the rules! Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. This 8-hour, in-person, instructor-led workshop is designed for groups of up to twenty people. In addition to instructo....
IN-PERSON: Effective Business Writing
Next Date : July 14, 2026 9:00 am EDT - 5:00 pm EDT
Be a better and more confident writer.Master skills that are necessary in today’s competitive business environment. Learn to write in a way that elevates you with increased confidence and enthusiasm. The focus of Effective Business Writing training is how to organize ideas and communicate clearly. This class will show you how to write....
IN-PERSON: Improving Customer Service
Next Date : July 15, 2026 9:00 am EDT - 5:00 pm EDT
Learn to Improve the Service and Support You Offer Your CustomersCustomer Service is an organization’s ability to supply its customers’ wants and needs. Improved Customer Service is constantly and consistently exceeding the customers’ expectations. This class is for service industry professionals who want to maximize their efficiency, develop better cus....
IN-PERSON: Introduction to Public Speaking
Next Date : August 11, 2026 9:00 am EDT - 5:00 pm EDT
Make a difference in how you communicate with others.Learn to harness the power of spoken words to inspire and influence others. This class focuses on organizing ideas clearly and concisely, building confidence through practice, and developing the finesse needed to deliver impactful speeches. Participants will master essential skills for today's co....
IN-PERSON Leadership & Management Development
Next Date : August 12, 2026 9:00 am EDT - 5:00 pm EDT
Enhance effectiveness through clear communication and developing essential people skills to foster a high-performing team culture.Guiding Leaders to Set Direction and Create Something Great Through Clear Communications Leadership is all about effective and clear communications. This class will provide attendees with the processes required to become more effective as leaders. Changed leaders will move the culture of the orga....
IN-PERSON: Résumé Writing, Networking, & Interviewing Workshop
Next Date : August 25, 2026 9:00 am EDT - 5:00 pm EDT
Get the Notice of Employers and RecruitersIt’s time to move on—or maybe you’ve been “in transition” for too long. Either way, you need some input so that you know what others see when they look at your résumé. Your résumé will win—or lose—an interview for you. If it makes you stand out from the crowd, then it is successf....
IN-PERSON: Sales Presentation Skills
Next Date : August 26, 2026 9:15 am EDT - 5:00 pm EDT
In our Sales Presentation Skills we combine our abilities to ask, listen, and solve for our existing and potential customers.Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts....
ONLINE: Business Grammar & Usage
Next Date : September 16, 2026 10:00 am EDT - 2:00 pm EDT
Know the rules! Poor grammar shows a lack of attention to detail and ultimately can slow down communications as well as productivity.Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing. This 4-hour, virtual, instructor-led workshop is designed for groups of up to ten people. In addition to instructor-led content, participa....
Our drivers now practice the ideas from the presentation on Customer Service every day. Because of the thoroughness and knowledge of the material presented, it has definitely made a lasting impression on our staff. It has meant a much friendlier reputation and a higher degree of trust between our customers and drivers. It has helped to improve our relationships with the communities that we service.
Troy Pierce, Operations DirectorPierce Coach Line / www.piercecoachline.com