Category: Staff Development

Making A Great First Impression

Posted by & filed under Customer Service, Leadership & Management, Networking, Public Speaking, Staff Development.

A first impression takes only seconds to form, and can be very difficult to change. Most importantly, that first interaction will set the tone for any opinion or relationship that may follow. Be prepared.

       

How to Maximize Human Capital ROI

Posted by & filed under Leadership & Management, Staff Development.

Employees don’t all do their best work under the same conditions. Learn how understanding individual productivity styles can help leaders support their teams, improve performance, and create a more effective workplace.

       

Self-Knowledge = Better Relationships

Posted by & filed under Customer Service, Diversity, Leadership & Management, Staff Development.

It’s a best-practice reminder to help yourself before helping those around you. You’ll be much more useful to others, once you’re OK, right?
Address your needs first, so you can be of maximum use to others when needed. Even the FAA’s Passenger Safety Information Briefing always has people take care of their own needs first (like putting on oxygen masks, if needed), before helping those who need assistance.

       

Leadership, Management, & Supervision

Posted by & filed under Leadership & Management, Staff Development.
Leadership Management

Leadership is hard to define.  Ask different people to define leadership management or supervision, and you will get many interpretations, with each person stressing a different area that they deem most important.  To lead well, you need to discover what you see as important in a good leader.     Leadership Management Defined by others: The Collins English … Read On >

       

Workplace Equal Rights & Feminism

Posted by & filed under Staff Development.
Workplace Equal Rights

Here are some interesting facts about women and men: Women earn approximately 77% of wages men earn for the same jobs. In politics and in the C-Suite, women have been, and still are, underrepresented. There continues to be an alarming amount of violence against women, even here in the United States. Feminists act to change … Read On >

       

What is your productivity style?

Posted by & filed under Leadership & Management, Staff Development.
productivity style

A good leader will realize that employees are productive in different ways. Some people work well in the morning, whereas others “come to life” at other times during the day. There are those who achieve best when they’re given very clear-cut instructions, yet the opposite preference may see this as “micro-managing.” It can easily be said that our staff members … Read On >

       

Does Your Résumé Present You As Trivial Or Important? Résumé Writing Tips.

Posted by & filed under Business Writing, Resume Writing, Staff Development.
selling with your resume

Does Your Resume Present You As Trivial Or Important? Selling with Your Resume.