Manager-to-employee feedback is the standard, it is expected. However, things can get dicey when a peer or subordinate comments on the job performance of the manager.
Category:
Leadership & Management
Feedback: A Review for the Executive Team
Posted by Mark Fogel & filed under Leadership & Management.
Anger and Conflict Management
Posted by Rich Atkins & filed under Human Resources, Leadership & Management.
Just because anger is a valid emotion, that doesn’t mean there is no need to manage it. It is up to each one of us to take control of ourselves whether at work, at school, or at home as best as we can.
Simon Phillips on Listening
Posted by Rich Atkins & filed under Customer Service, Leadership & Management.
In order to play music, you have to have empathy; feeling and spirit for the for the song. I was taught that very early on, just by working with great musicians. It’s common sense. In order to play music, you have to listen.
Soft Skills and Hard Dollars
Posted by Rich Atkins & filed under Customer Service, Diversity, Human Resources, Leadership & Management.
Do we really need soft skills training? The answer is yes. We all could use improvement with these attributes.
Not Being Self-Centered: It’s So Easy, UB4me Can Build Relationships
Posted by Rich Atkins & filed under Leadership & Management, Public Speaking.
Did You Know It Is Not All About You? Not Being Self-Centered: UB4me I want you to think about this. I think we should all speak less about ourselves and focus more on others. I do this, and it’s quite effective. I encourage you to do the same. I will be more memorable to people by showing that I’m interested in them. That … Read On >
Did You Do Your Homework? (Due Diligence)
Posted by John Epstein & filed under Leadership & Management, Sales Skills.
Perform and apply due diligence when preparing a learning curriculum. The benefits build value for the clients, the participants, and to you too.
What Now After The Lockdown?
Posted by Ramona da Gama & filed under Guest Blogger, Leadership & Management.
Written by Guest Blogger Ramona da Gama. What now for the Business Community after The Great Lockdown! The last 3 months has been devastating for most businesses, a situation no one could have planned for. The emotions being experienced by this community are confusion, fear, sadness, anger, anxiety, exhaustion, loneliness and failure. In many cases, … Read On >
Communicating Value
Posted by Rich Atkins & filed under Human Resources, Leadership & Management.
Communicating Value: The value lies in the benefits that the buyer gets.
Some people may not realize why they buy “things.” Yes, it’s true. They THINK they’re only purchasing a thing, but they’re REALLY buying what the item can do for them.
Improving Communications Guide to Working Remotely
Posted by Mark Fogel & filed under Human Resources, Leadership & Management.
At Improving Communications, we know that in today’s climate, you are transitioning a significant portion of your workforce to a virtual environment. Working remotely has become reality for so many people, for your employees.