Nick Beggs is an English musician, noted for playing the bass guitar and the Chapman Stick. He is a member of Kajagoogoo and formerly Iona and Ellis, Beggs, & Howard. Nick has worked through the years with Steve Hackett and Steven Wilson. His current project is The Mute Gods. Listening Means Understanding Relationships There are … Read On >
The Executive Summary may be the only thing the reader will read. It is your chance to gain an advantage and make the persuasive case, ultimately to promote the reason why they would want to select your ideas.
What do selling superstars excellent customer service agents brilliant leaders have in common? Emotional Intelligence (EI) is the ability to perceive, assess and positively influence one’s own and other people’s emotions. Emotions are habits, as old as the user. EI Includes: Self-awareness – knowing your own feelings. Managing emotions – despite fear or anger. Self-starting … Read On >
Attitude – noun Etymology: French, from Italian attitudine, literally, aptitude, from Late Latin aptitudin-, aptitudo fitness; a mental position with regard to a fact or state; a feeling or emotion toward a fact or state Have you ever eaten in a restaurant and realized along the way that your server had a bad attitude? It is not … Read On >
We have gone over making a good First Impression, but there is another area that we should cover. Making good Digital First Impressions. First impressions matter. In the past, that first impression was formed by stepping into a room and greeting a new audience. Today, things are a little different. First impressions start before you … Read On >
A first impression takes only seconds to form, and can be very difficult to change. Most importantly, that first interaction will set the tone for any opinion or relationship that may follow. Be prepared.
During leadership development, it is important to create a bond with the people being lead. It is a great way to avoid encountering hostility and resistance.
Listening Is a Lot of Detective Work Steve Morse is a guitarist best known as the founder of the Dixie Dregs; and since 1994, the guitar player of Deep Purple. He was briefly a member of Kansas in the mid 1980s. Morse’s career has encompassed rock, country, funk, jazz, classical, and fusion of these musical genres. The … Read On >
Many times, problem-solving interactions in businesses are moved directly to “the fix.” For some people, that is fine. After all, the customer approached the company to get a solution.