Upcoming Webinars & Public Classes

IN-PERSON: Business Grammar & Usage

June 24, 20269:00 am EDT - 5:00 pm EDT

IN-PERSON: Effective Business Writing

July 14, 20269:00 am EDT - 5:00 pm EDT

IN-PERSON: Improving Customer Service

July 15, 20269:00 am EDT - 5:00 pm EDT

IN-PERSON: Introduction to Public Speaking

August 11, 20269:00 am EDT - 5:00 pm EDT

Upcoming Online Classes Communications Skills

ONLINE: Email Etiquette

Next Date : September 9, 2026 9:30 am EDT - 11:30 am EDT

Front-line communication affects public perception of every company.

The Email Etiquette Course is an interactive, instructor-led course designed to help professionals communicate more effectively and efficiently through email. This class is perfect for professionals looking to refine their email skills, whether they are new to professional email communication or ....

ONLINE: Emotional Intelligence for Interpersonal Excellence

Next Date : September 9, 2026 12:30 pm EDT - 2:30 pm EDT

A 2-hour class for up to 20 participants

Navigating the “Primitive Brain Hijack” to Build Trust and Rapport In all instances, the ability to navigate complex human dynamics is as critical as technical expertise. Emotional Intelligence for Interpersonal Excellence is designed to transform the way you interact with everyone around you....

Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.

Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental