Category: Staff Development

Respect, Listen, Empower, and Be Civil

Posted by & filed under Diversity, Staff Development.
Respect, Listen, Empower, Be Civil

re·spect    \ri-ˈspekt\     nouna feeling that someone is important, and should be treated in an appropriate way In the face of conflict and upset, we at Improving Communications have taken time to reflect on what has been happening in our nation, and how we can play a part in making the world a better place … Read On >

       

Communicating Value

Posted by & filed under Leadership & Management, Staff Development.
Communicating Value

Communicating Value: The value lies in the benefits that the buyer gets.

Some people may not realize why they buy “things.” Yes, it’s true. They THINK they’re only purchasing a thing, but they’re REALLY buying what the item can do for them.

       

Tips for Conducting a Phone Interview

Posted by & filed under Leadership & Management, Sales Skills, Staff Development.
Header Image for Conducting a Phone Interview

Phone interviews can be a great method to get knowledge about a candidate before making a decision to get them in for an interview in person.

       

Bullying and Microaggressions in the Workplace

Posted by & filed under Leadership & Management, Staff Development.

Workplace bullying and microaggressions are serious issues that can significantly impact employees’ well-being and productivity. Bullying involves repeated, harmful mistreatment of individuals, characterized by threatening, humiliating, or intimidating behavior, work interference or sabotage, and verbal abuse. Addressing these behaviors is essential for creating a healthy, respectful, and inclusive work environment. Today we are going to … Read On >

       

Conducting a Behavioral Interview

Posted by & filed under Staff Development.
Behavior Interview

The interview process is where you have the most control over creating your employee roster, so you’ll want to use the process to its best advantage. Behavioral-based interviewing is a technique used by many companies to identify candidates’ skills, attitudes, and values. This technique is used to assess the experience, as well as the decision-making ability … Read On >

       

Networking From Home: 4 Simple Ways to Build Connections

Posted by & filed under Networking, Staff Development.
Networking From Home

4 simple ways to make networking fit your schedule, from refreshing your LinkedIn profile and joining online groups to reconnecting with former colleagues—all without leaving home.

       

Happy New Year from the People at Improving Communications

Posted by & filed under Business Writing, Customer Service, Diversity, Grammar Rules, Leadership & Management, Staff Development.

Well lookie here… the Earth has revolved around the Sun once again! Three hundred sixty-five days have elapsed (or as the cast in the musical Rent would sing, “525,600 Minutes”). A year is a good marker for progress made. Once it’s completed, it all starts again.  Happy New Year.   Two thousand seventeen has been Improving Communications’ best year yet. We owe … Read On >

       

Is HR a Moneymaker?

Posted by & filed under Staff Development.
HR A Moneymaker?

It is easy not to see HR as a moneymaker. But an HR department actually protects businesses from significant financial loss.

       

Digital First Impressions: 3 Ways to Stand Out

Posted by & filed under Leadership & Management, Staff Development.
Digital First Impression

A first impression often starts online—learn to make digital first impressions count with refreshed social profiles, thoughtful posts, and a personal website that reflects who you are.